Home What we offer Clinical and care support Project ECHO Join an ECHO Network QI Hospice-Led Covid-19 Bereavement ECHO Network QI Hospice-Led Covid-19 Bereavement ECHO Network To view the schedule of ECHO Sessions, session recordings and any useful documents or resources mentioned during the sessions, please log in below. These resources are restricted to members of the respective network. Please log in for access. If you would like to find out more about this network, please contact echo@hospiceuk.org Schedule Date / Time Topic Educator 9:30 - 11:30am 11.11.2020 Introduction to Quality Improvement Anita Hayes, Head of Learning & Workforce, Hospice UK and Dawn Hart, Senior Clinical & Quality Improvement Lead, Hospice UK 9:30 - 11:30am 08.12,2020 A recap of tools from the first session & an introduction to Driver diagrams Cathriona Sullivan, Senior Clinical & Quality Improvement Lead, Hospice UK Katherine Grogan, Emotional Wellbeing Team Leader, St Elizabeth’s Hospice Shahina Haque, Head of Family Support & Bereavement, St Francis Hospice 14:00 - 15:30 12.01.2021 Bringing Services Online Nikki Archer, Director of Supportive Care, St Giles Hospice Marianne Grant Partnership Development Manager, Compton Care Rebecca Luty, Counsellor, Mountbatten Isle of Wight 9:30 - 11:00am 16.02.2021 The Voice of Lived Experience Lesley Goodburn, Senior Improvement Manager Patient Experience at NHS Improvement and NHS England & Chair of Hospice UK’s People in Partnership Forum Christine Warner, Bereavement Help Points Project Lead, St Christopher’s Shelagh Hatton, Family Support Services Manager, Hospice of the Good Shepherd Laura Baker, Counselling and Bereavement Lead, Great Oaks Hospice 16.03.2021 Research in Bereavement Dr Lucy Selman, Senior Research Fellow Palliative and End of Life Care Research Group, University of Bristol Andrea De Champs, Director Of Patient & Family Support, St Wilfrid’s Hospice Linda Owens, Bereavement Service Coordinator, Dorothy House Week 5 - 16 March 2021 Topic: Research in Bereavement ECHO Session recording Masterslide set, including presentations by Dr Lucy Selman, Senior Research Fellow Palliative and End of Life Care Research Group, University of Bristol, Andrea De Champs, Director Of Patient & Family Support, St Wilfrid’s Hospice & Linda Owens, Bereavement Service Coordinator, Dorothy House Dorothy House Hospice Account of Progress January and February 2021 Week 4 - 16 February 2021 Topic: Voice of Lived Experience ECHO Session recording Masterslide set, including presentations by Senior Improvement Manager Patient Experience at NHS Improvement and NHS England & Chair of Hospice UK’s People in Partnership Forum, Christine Warner, Bereavement Help Points Project Lead, St Christopher’s, Shelagh Hatton, Family Support Services Manager, Hospice of the Good Shepherd & Laura Baker, Counselling and Bereavement Lead, Great Oaks Hospice St Christopher's Account of Progress December 2020 St Christopher's Account of Progress January 2021 Hospice of the Good Shepherd Account of Progress January 2021 Hospice of the Good Shepherd Social Media Insights Report Week 3 - 12 January 2021 Topic: Bringing Services online ECHO Session recording Masterslide set, including presentations by Nikki Archer, Director of Supportive Care, St Giles Hospice & Marianne Grant, Partnership Development Manager, Compton Care Account of progress by Rebecca Luty, Counsellor, Mountbatten Isle of Wight Account of progress by Marianne Grant, Partnership Development Manager, Compton Care Week 2 - 8 December 2020 Topic: A recap of tools from first sessions & an introduction to Driver Diagrams ECHO Session recording Masterslide set, including presentations by Cathriona Sullivan, Senior Clinical & Quality Improvement Lead, Hospice UK & an Account of Progress presentation by Katherine Grogan, Emotional Wellbeing Team Leader, St Elizabeth’s Hospice Account of Progress presentation & 30-60-90 Day plan by Shahina Haque, Head of Family Support & Bereavement, St Francis Hospice Online library of Quality, Service Improvement and Redesign tools: Driver Diagrams Week 1- 11 November 2020 Topic: Introduction to Quality Improvement ECHO Session recording Masterslide set, including presentations by Anita Hayes, Head of Learning & Workforce, Hospice UK and Dawn Hart, Senior Clinical & Quality Improvement Lead, Hospice UK Resources: elft.nhs Stakeholder Mapping PDF for the Bereavement Project QI resources 30 - 60 - 90 Day Plan Plan, do, study, act SMART Aims Stakeholder Mapping Developing your aims statement Seven steps to measure for Improvement Voice, Choice and Coproduction, (Malby R, 2014) New Economic Foundation People powered health coproduction catalogue, Nesta (2012) The challenge of coproduction, Boyle and Harris (2009)