QI Hospice-Led Covid-19 Bereavement ECHO Network

To view the schedule of ECHO Sessions, session recordings and any useful documents or resources mentioned during the sessions, please log in below.

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If you would like to find out more about this network, please contact echo@hospiceuk.org


Date / Time Topic Educator 
9:30 - 11:30am
Introduction to Quality Improvement Anita Hayes, Head of Learning & Workforce, Hospice UK and Dawn Hart, Senior Clinical & Quality Improvement Lead, Hospice UK 
 9:30 - 11:30am
 A recap of tools from the first session & an introduction to Driver diagrams Cathriona Sullivan, Senior Clinical & Quality Improvement Lead, Hospice UK
Katherine Grogan, Emotional Wellbeing Team Leader, St Elizabeth’s Hospice

Shahina Haque, Head of Family Support & Bereavement, St Francis Hospice
 14:00 - 15:30 
 Bringing Services Online Nikki Archer, Director of Supportive Care, St Giles Hospice

Marianne Grant Partnership Development Manager, Compton Care

Rebecca Luty, Counsellor, Mountbatten Isle of Wight
 9:30 - 11:00am 
 The Voice of Lived Experience  

Lesley Goodburn, Senior Improvement Manager Patient Experience at NHS Improvement and NHS England & Chair of Hospice UK’s People in Partnership Forum 

Christine Warner, Bereavement Help Points Project Lead, St Christopher’s

Shelagh Hatton, Family Support Services Manager, Hospice of the Good Shepherd

Laura Baker, Counselling and Bereavement Lead, Great Oaks Hospice
16.03.2021   Research in Bereavement Dr Lucy Selman, Senior Research Fellow Palliative and End of Life Care Research Group, University of Bristol

Andrea De Champs, Director Of Patient & Family Support, St Wilfrid’s Hospice

Linda Owens, Bereavement Service Coordinator, Dorothy House


Week 5 - 16 March 2021

Topic: Research in Bereavement 

Week 4 - 16 February 2021

Topic: Voice of Lived Experience

Week 3 - 12 January 2021

Topic: Bringing Services online

Week 2 - 8 December 2020

Topic: A recap of tools from first sessions & an introduction to Driver Diagrams

Week 1- 11 November 2020

Topic: Introduction to Quality Improvement
  • ECHO Session recording
  • Masterslide set, including presentations by Anita Hayes, Head of Learning & Workforce, Hospice UK and Dawn Hart, Senior Clinical & Quality Improvement Lead, Hospice UK

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