Patient Safety Project

Patient safety is a key domain of quality in hospice care. Quality indicators are useful to demonstrate safe and harm free care.

We support the benchmarking of patient safety in hospice care

What is the Patient Safety Project?

The programme enables clinical benchmarking within hospices across the UK by the regular collection of data relating to patient safety incidents within their in-patient units.

Often referred to as 'benchmarking': ‘Benchmarking is the use of structured comparisons to help define and implement best practice' (NHS Benchmarking Network 2017)

Benchmarking, as a component of quality management, offers a continuous process by which an organisation can measure and compare its outcomes over time with peer organisations and use the findings to inform management decision making.

The hospice inpatient patient safety measures project collects three core patient safety metrics and two patient activity metrics:

  • Falls
  • Pressure ulcers
  • Medication incidents
  • Bed occupancy
  • Throughput

We have updated metric definitions as of  May 2022 following feedback from a number of hospices, and we thank our Community of Practice for the work which now aligns the metrics with feedback from webinars held throughout 2021/2. We would like to thank all of you for contributing to this process which aims to make the data meaningful to you.

Patient Safety metric definitions published 04 May 2022

How does the project work?

The project runs on an annual cycle commencing in the month of April and is reported quarterly in April, July, October and January of each year. We extend our thanks for accommodating a flexible and extended timetable for the last quarter of 2019/2020 out of consideration for the effect of Covid-19  on staff capacity. Important dates for 2020/21 are now provided as follows:

Quarter Months Submission Deadline Final Reports Circulated
Q1 Apr, May, Jun 14 July 2022 28 July 2022
Q2 Jul, Aug, Sep 14 Oct 2022 27 Oct 2022
Q3 Oct, Nov, Dec 12 Jan 2023 29 Jan 2023
Q4 Jan, Feb, Mar 14 Apr 2023 28 April 2023


Following the submission deadline, Hospice UK issues a suite of reports enabling a hospice to compare their data to similar size hospices, and to the entire sector. The reports include submissions and benchmarking for previous years.

Submission is very straight forward. Hospices are sent a unique set of links to secure online forms where the data can be submitted. The systems and processes surrounding the submission and reports are fully automated, therefore the timing and accuracy of hospice submissions is vital for accuracy.

Submission links are sent via email. A copy of the submission links can be requested online:

Request submission links

Each hospice is responsible for their data submission. Hospice UK treats an individual hospices' data with strict confidence.

(We are very pleased to have recently issued a Deep Dive Falls Audit tool to our Network developed by Martin Powell, Director of Patient Services at Royal Trinity Hospice. This is completely separate to your routine reporting and is a voluntary submission of extra data for any hospice wishing to engage. We would love to see your data from this extra project to see if it reveals practical interventions you would like to use in hospices).

How can I join?

We have over 120 inpatient units submitting data to Hospice UK. We would really like to capture data from all hospices across the UK. If you'd like to join the Patient Safety project, please sign up!

Sign up

Patient Safety Network

Please join our benchmarking network where we discuss the patient safety measures and ideas on how to improve patient safety, including access to our forum within HospiceIQ.

Join the network


We will update you when future webinars occur. Look out for invites by email.

Thank you to all who joined our webinar on 18 November 2021 on: 
Review of Quarter 2 data
Falls audit dashboard
Medication Incidents sub-group
Pressure Ulcers sub-group

See the presentation from the webinar

Thank you to all who joined our webinar on 24 February 2022 for a review of quarter 3 data and our falls research

See the presentation from the webinar

Join us at our next webinar, 11 May 2022, on:
Q4, year-end reporting 
Human Factors, Valerie Noble, Chartered Physiotherapist and Ergonomist, St Luke’s Plymouth
Topic setting for future webinars – review of questionnaire sent in advance and whiteboard discussion to finalise topics

Register to join this webinar

Your patient safety bulletin

Why not take a look at our latest bulletin to see  what our subscribed members receive?

Contact Us

If you would like to find out more about the project, please do get in contact with the Clinical Team, Hospice UK.

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