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We make every effort to ensure that the information we provide is accurate and up to date at time of printing however, it should not be relied upon as a substitute for specialist professional advice tailored to your situation. So, as far as permitted by law, Hospice UK does not accept liability in relation to the use of any information contained in this guide, or third-party information or websites included or referred to.

Specific advice should be sought from professional advisers for specific situations.

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without permission from Hospice UK.

Photos are of models.



This guide has been written, revised and edited by Hospice UK and associates employed by Hospice UK. It has been approved by Hospice UK’s clinical team.

With thanks to: Tessa Ing, Hospice UK associate and copy writer; Gentle Dusk, Hospice UK associates and workshop development; Anita Hayes, Head of Learning and Workforce at Hospice UK; Melanie Hodson, Information Specialist at Hospice UK; Carole Walford, Chief Clinical Officer at Hospice UK; Ian Leech, St Giles Hospice, and everyone who contributed through the People in Partnership forum; and contributors of the Client Advisory Group. Thanks also to everyone who reviewed, edited and contributed to this edition.


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