Resilience in the workforce

The most important asset we have to enable high quality care is our workforce, both staff and volunteers, and responsible hospice leaders acknowledge this.

Hospice UK recognises that the resilience of the hospice workforce is vital to the future of hospice care. To that end we commissioned research about how to enable staff to flourish in stressful times and we are now responding in a practical and sustainable way that is easy for hospice staff to engage in.

In response to the Commission's findings and recommendations, we commissioned The Point of Care Foundation to examine the best available evidence and develop a framework for hospice leaders to consider what they can do to support their staff to flourish in stressful times.

The framework provides guidance on interventions from Board level to the individual, as building a resilient and flourishing workforce is everyone’s business.

For further information, please contact us.

Jess Pryce Jones

Additionally, created a webinar-based programme offering resources to help leaders in hospices build their own resilience and those of their teams.

The programme was designed to be accessed digitally by hospice leaders to use in their place of work. It was designed and delivered by Jess Pryce-Jones - author and founder and Chair of iOpener Institute - and offers a range of strategies that can be adopted by hospice staff.

Building resilient people and teams programme

The programme is made-up of 10 sessions, each focused on a critical aspect of being resilient. From undertaking the programme, you will:

  • learn more about how to develop a workforce that is motivated, healthy and committed.
  • understand the concepts and practices that help to develop resilience.
  • have the techniques that enable you to take action that promotes these concepts and practices in your workplace.
  • have the opportunity to create an offline and online community and build a bank of useful resources as you go.

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